Licensed Customer Service Representative Insurance Farmington Hills

JUNIUS SWINDLE INS AGCY INC

Licensed Customer Service Representative Insurance

Full Time • Farmington Hills
Benefits:
  • 401(k) matching
  • Dental insurance
  • Paid time off
  • Training & development
  • Vision insurance
Licensed Customer Service Representative, Insurance, Full-Time

📍 Farmington Hills, MI (On-Site)

Licensed candidates only—active Property & Casualty license required.

After 34 years serving Farmington Hills and the surrounding Oakland County community, Jay Swindle – State Farm Agent is adding one person to our team.

This is a full-time, in-office role for someone who enjoys helping people, stays organized, and wants to be part of a small, professional team.

We are not a call center. Our customers know us by name, and we take pride in building long-term relationships and providing clear, reliable service.

What You’ll Do

  • Assist customers with policy questions, changes, and billing inquiries
  • Process new insurance applications and policy updates
  • Support clients through the claims process
  • Review coverage details and explain options clearly
  • Maintain accurate and organized client records
  • Communicate with customers by phone, email, and in person
  • Work closely with a small team to deliver a strong customer experience
What We’re Looking For

  • Active Property & Casualty license (required)
  • Life & Health license preferred (or willingness to obtain)
  • Customer service or office experience preferred
  • Strong communication and interpersonal skills
  • Organized and able to manage multiple priorities
  • Detail-oriented with strong follow-through
  • Positive, team-oriented mindset
Compensation & Benefits

  • Full-time, on-site position
  • Salary: $45,000 – $55,000 annually (based on experience)
  • Dental, vision, and 401(k) opportunities
  • Stable, long-established agency environment
  • Ongoing support and training
  • Opportunity for long-term growth within the agency
Why This Role Stands Out

  • Local, relationship-based office
  • Direct access to the agent (not a corporate structure)
  • Consistent schedule and stable environment
  • Team that works closely together and supports each other
How to Apply

If you are a licensed professional looking for a stable role where your work makes a difference, we would like to speak with you.

Apply through this posting or visit:
 www.sfagentjay.com/jobs
Compensation: $45,000.00 - $55,000.00 per year




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